Emails are not marked as read on Gmail. Our team members have to manually mark them as read on Gmailresolver
Mali Diez from HubSpot suggested to post our tech request here. We have a ticket requesting to fix this integration to Gmail when we connect the HubSpot Inbox to a team email or a personal email. I dont know if it is through the HubSpot Sales Chrome Extension for Gmail accounts or is directly in the Inbox.
Is not productive at all that our team members have to manually mark the emails as read on Gmail, when using HubSpot Inbox.
They started doing this and found that some Gmail emails sometimes dont get to the HubSpot Inbox. Related tickets #2137296, #2235398 and #2205873
Mali Diez wrote:
Ticket number: #2162942 Closed unresolved due to not being a product feature right now. Support suggestion is to have it as a request in the ideas forum to bring ideas to the product
Solucionado! Ir para Solução.