APIs & Integrations

dhtbrowne
Member

Edit the never log list via the API

SOLVE

Hey team,

I'm working on an AI agent atm, I'd ideally like it to be able to add certain email addresses to the never log list so trying to build a tool for that. Is there a way to view and edit the never log list via the API? I can't find any documentation about it anywhere but maybe I'm just looking in the wrong place.

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sylvain_tirreau
Solution
Top Contributor

Edit the never log list via the API

SOLVE

Hi,

 

To my knowledge, this setting is only manual, and there's no way to retrieve emails that HubSpot shouldn't log.

 

The only way I can think of would be to retrieve this data via a script that will retrieve it in the user interface, but that's frankly not very clean, even though it's functional.  It would be difficult to insert data here this way.

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4 Replies 4
sylvain_tirreau
Solution
Top Contributor

Edit the never log list via the API

SOLVE

Hi,

 

To my knowledge, this setting is only manual, and there's no way to retrieve emails that HubSpot shouldn't log.

 

The only way I can think of would be to retrieve this data via a script that will retrieve it in the user interface, but that's frankly not very clean, even though it's functional.  It would be difficult to insert data here this way.

0 Upvotes
dhtbrowne
Member

Edit the never log list via the API

SOLVE

Mmmm thats pretty much where I got to as well. That's a bummer!

sylvain_tirreau
Top Contributor

Edit the never log list via the API

SOLVE
0 Upvotes
Victor_Becerra
Community Manager
Community Manager

Edit the never log list via the API

SOLVE

Hi @dhtbrowne ,
Thank you for reaching out to the Community!
I'd like to invite some community members who are subject matter experts to join this conversation.
@sylvain_tirreau @GRajput @evaldas  - Would you be able to share any insights on this? Your expertise would be greatly appreciated.
Best regards,

Victor Becerra
Community Marketing Manager

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