When sending sync messages to the ecommerce bridge, we've found that objects often sync out of order and fail to associate.
Sending an order typically consists of these steps:
Send the contact
Send the order
Send the order's line items
We've found cases where HubSpot processes the order before the contact, or the line items before the order. This results in deals being created without a contact association or without the line items.
Is this a known issue in the ecommerce bridge? Is there an expected timeframe to fix the way sync messages are processed in the backend?
Hey @arickp , I have seen this occurring before. Because Ecommerce Bridge sync messages are processed asynchronously, there's no way to avoid these errors entirely. There are two ways to minimize these sync errors - polling and delays.
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