APIs & Integrations

eibach-cv
Participant

Duplicates Created Because First Request Doesn't Complete Fast Enough

Whenever a customer visits the cart and checkout page on our website, I have set up workflows to create or update a deal in HubSpot.

 

However, there's a particular scenario that's causing headaches: when a customer proceeds to checkout very quickly after visiting the cart page, it results in the creation of a duplicate deal. This happens because the first request to create a deal hasn't completed, and the search API the looks for a deal to decide if it should create one or update one doesn't find the one created from visiting the cart page, so it creates one.

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Jaycee_Lewis
Community Manager
Community Manager

Duplicates Created Because First Request Doesn't Complete Fast Enough

Hi, @eibach-cv 👋 Thanks for the interesting question. It sounds like some form of race condition is happening. Hey @himanshurauthan, have you run into anything similar in your recent projects? 

 

Best,

Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

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