Doubt about Tickets
Jun 18, 2019 5:16 AM
I am just working with Tickets in HubSpot.
1) I get tickets change-log, select a 'objectId' and show all changes in that ticket.
2) I get the object by ID and look for the properties which are in the change-log.
I was surprised, the versions part for each property only has one register which is the same as the current value of the object, althouht this property appears many times changed in cahnge-log.
Also, I can't find any timestamp from the change-log in the object by ID record. I believe all timestamp in the change-log for an object should be into the object by ID record in the versions part for each property.
Anyone could answer this? Thanks in advance