APIs & Integrations

SJAMIL7
Member

Display of email in contacts in name column instead of Name

Hi,

I have a text box in Candidate form which is First name and last name. I use to enter First and last name in those text boxes. But when I got to contacts it shows the email address in the name column rather than showing the name of person. Can you please help me to resolve this issue.
Best Regards,
SAM

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Mike_Eastwood
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Display of email in contacts in name column instead of Name

Hi @SJAMIL7 

 

Have you made the Name Fields required in your form?

 

Usually when HubSpot shows an email in the name field it's because HubSpot ddoesn't know their first name, nor last name. But, it does know the email (by default email is a required field in a form) so it shows you the email address in the name column.

 

Does that solve your issue Sam?

 

Mike

 

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