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Difference between "Email" events and "Engagement - Email" events?
Résolue
I am using the API to get events from a HubSpot portal. I see there are two types of email events:
events of type EMAIL, including events like CLICK, OPEN, etc
events of type ENGAGEMENT, including `type = EMAIL`
I am guessing EMAIL events all represent automated emails sent as part of an automation or sequence, whereas ENGAGEMENT emails are those sent manually by a human.
The email events API is for marketing emails and automated emails sent through workflows (This doesn't include sequences, currently there's no API to export sequence emails data.)
The engagements email API is for 1:1 emails sent through the object records (this doesn't include 1:1 emails sent through the connected inbox)
The email events API is for marketing emails and automated emails sent through workflows (This doesn't include sequences, currently there's no API to export sequence emails data.)
The engagements email API is for 1:1 emails sent through the object records (this doesn't include 1:1 emails sent through the connected inbox)