Deleted contacts now have the wrong Hubspot ID

[MDaoust]

Hi,

I am using the Bridge Ecommerce API and the hubspotId mapped to a contact with an external object ID is wrong, it belongs to a contact that was deleted.

Example :

testemail@test.com was linked to contact ID 12345

Someone deleted the contact by error

In the meantime the contact testemail@test.com was re-created with the ID 54321.

Now the API still sees the mapping of testemail@test.com to 12345 instead of 54321.

Would you know how to force a mapping of an external object ID to a specific hubspotId? Is it possible?

Thanks,

Mathieu

[webdew]

Hi @MDaoust ,

Yes you can do it, if you want to delete the object from HubSpot Bridge, firstly, you have to find the object id, and then you can run delete endpoint.

Please check for the same :
https://developers.hubspot.com/docs/api/marketing/ecomm-bridge.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.