Customer object doesn't show in top drop down list

[JZhao]

I have created a customer object via the api "https://api.hubapi.com/crm/v3/schemas".

Below is the payload I sent through. 

{

"name": "devices",

"labels": {

"singular": "Device",

"plural": "Devices"

},

"primaryDisplayProperty": "name",

"properties": [

{

"name": "name",

"label": "Name",

"type": "string",

"fieldType": "text"

},

{

"name": "model",

"label": "Model",

"type": "string",

"fieldType": "text"

},

{

"name": "serial",

"label": "Serial",

"type": "string",

"fieldType": "text"

}

]

}

I am able to receive the response:

{

"labels": {

"singular": "Device",

"plural": "Devices"

},

"requiredProperties": [

"name"

],

"searchableProperties": [

"name"

],

"primaryDisplayProperty": "name",

"secondaryDisplayProperties": [],

"archived": false,

"restorable": true,

"metaType": "PORTAL_SPECIFIC",

"id": "1435617",

"fullyQualifiedName": "p8013920_devices",

"createdAt": "2021-02-23T06:43:12.064Z",

"updatedAt": "2021-02-23T06:43:12.064Z",

"objectTypeId": "2-1435617",

"properties": [

{

"updatedAt": "2021-02-23T06:43:12.219Z",

"createdAt": "2021-02-23T06:43:12.219Z",

"name": "serial",

"label": "Serial",

"type": "string",

"fieldType": "text",

"description": "",

"groupName": "devices_information",

"options": [],

"displayOrder": -1,

"calculated": false,

"externalOptions": false,

"archived": false,

"hasUniqueValue": false,

"hidden": false,

"modificationMetadata": {

"archivable": true,

"readOnlyDefinition": false,

"readOnlyValue": false

},

"formField": false

},

{

"updatedAt": "2021-02-23T06:43:12.205Z",

"createdAt": "2021-02-23T06:43:12.205Z",

"name": "model",

"label": "Model",

"type": "string",

"fieldType": "text",

"description": "",

"groupName": "devices_information",

"options": [],

"displayOrder": -1,

"calculated": false,

"externalOptions": false,

"archived": false,

"hasUniqueValue": false,

"hidden": false,

"modificationMetadata": {

"archivable": true,

"readOnlyDefinition": false,

"readOnlyValue": false

},

"formField": false

},

{

"updatedAt": "2021-02-23T06:43:12.219Z",

"createdAt": "2021-02-23T06:43:12.219Z",

"name": "name",

"label": "Name",

"type": "string",

"fieldType": "text",

"description": "",

"groupName": "devices_information",

"options": [],

"displayOrder": -1,

"calculated": false,

"externalOptions": false,

"archived": false,

"hasUniqueValue": false,

"hidden": false,

"modificationMetadata": {

"archivable": true,

"readOnlyDefinition": false,

"readOnlyValue": false

},

"formField": true

}

],

"associations": [

{

"fromObjectTypeId": "0-51",

"toObjectTypeId": "2-1435617",

"name": "device_to_conversation_session",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "18",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-51",

"name": "device_to_conversation_session",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "17",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-47",

"name": "device_to_meeting_event",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "19",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "0-47",

"toObjectTypeId": "2-1435617",

"name": "device_to_meeting_event",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "20",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "0-27",

"toObjectTypeId": "2-1435617",

"name": "device_to_task",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "22",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-27",

"name": "device_to_task",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "21",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-49",

"name": "device_to_email",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "23",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "0-49",

"toObjectTypeId": "2-1435617",

"name": "device_to_email",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "24",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-48",

"name": "device_to_call",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "25",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "0-48",

"toObjectTypeId": "2-1435617",

"name": "device_to_call",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "26",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "0-46",

"toObjectTypeId": "2-1435617",

"name": "device_to_note",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "28",

"createdAt": null,

"updatedAt": null

},

{

"fromObjectTypeId": "2-1435617",

"toObjectTypeId": "0-46",

"name": "device_to_note",

"cardinality": "ONE_TO_MANY",

"inverseCardinality": "ONE_TO_MANY",

"id": "27",

"createdAt": null,

"updatedAt": null

}

],

"name": "devices"

}

Everything looks good for me but I can't see the object is created in the dashboard. I am using API Key to authenticate the request and use the same account to login to the dashboard. But why can't I see the newly created object?

[Phil_Vallender]

Hi @JZhao 

If created successfully, your custom object should appear in the green circled drop down, not the red one. Does it?

[RMones · Accepted solution]

Hi @JZhao ,

As described by @Phil_Vallender use the down arrow near Contacts. The custom objects are not added to the dropdown at the menu bar.

Regards,

Ronald