APIs & Integrations

dabroncos
投稿者

Custom website forms not working

I am attempting to use custom forms on my website rather than the marketing forms provided. The forms are located at https://www.colonialstock.com/contactus.htm I have integrated the hubspot scripts and supposively the contact info should be filtering into my hubspot account, in which they are not.  Any ideas on how I might fix this issue?

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4件の返信
Mike_Eastwood
キーアドバイザー | Gold Partner
キーアドバイザー | Gold Partner

Custom website forms not working

Hi @dabroncos 

 

My *assumption* is the Contact is supposed to load inside a Modal Window (pop over window) and you would need to call the code inside the Modal Window.

 

HubSpot uses Javascript extensively and my *assumption* is that it can't target the form on page load because the Modal Window isn't rendered.

 

Can you embed the form on the page?

 

Mike

dabroncos
投稿者

Custom website forms not working

Is there a way to put the hubspot script inside of the modal window?

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dabroncos
投稿者

Custom website forms not working

No I can't embed the form on the page because we have several forms on the page for our different departments.  Any workarounds?

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Mike_Eastwood
キーアドバイザー | Gold Partner
キーアドバイザー | Gold Partner

Custom website forms not working

Hi @dabroncos 

 

What if you use a Select List in the Form to route the enquiry to the right team? 

 

For example:

 

Who do you want to Contact?

- Shareholder Services

- Issuer Services

- New Business

- Careers

- General Enquiry

 

I would make General Enquiry the default in the Select List.

 

Cheers

Mike