Custom Object Association Issue - "Invalid input JSON: Unable to infer object type from"

Aimartinez14
Member

Hi there!

 

I have created a new object in our account, but I have missed to associate it with the existing native object "tickets".

 

When I try to make this association through the CRM Custom Objects API - "Create an Association", in this case between "Wares" and "Tickets", it drops me the following error: 

 

"message": "Invalid input JSON: Unable to infer object type from: 3139358", that you can see i the image:

 

 

Aimartinez14_0-1631726510650.png

 

I am trying many possibilities (putting tickets as secondary object, changing the fully qualified name...), but I am not being able to solve this issue.

 

Thanks in advance!

0 Upvotes
1 Accepted solution
Teun
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner
Hi!

Most likely, your toObjectTypeId is incorrect. Make a GET request to get your object scheme and share that please, you probably took the wrong value.
I am not sure if you can use 'ticket' as the 'fromObjectTypeId'


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3 Replies 3
Teun
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner
Hi!

Most likely, your toObjectTypeId is incorrect. Make a GET request to get your object scheme and share that please, you probably took the wrong value.
I am not sure if you can use 'ticket' as the 'fromObjectTypeId'


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Aimartinez14
Member

Yes, you were right!

 

I got the GET command from "Get all schemas" and managed to find the "Ware" custom object fully qualified name. I did this in notepad++, saving the copy-paste as a .json archive. (Im Sales Engineer, I do not know much of programming 😂). 

 

Regarding your comment about 'ticket', I was able to link it with "ticket" for the fromobjecttypeid property.

 

Many many thanks for your help and quick response! 🙌

Teun
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

Awesome! Happy to help!
Good to know that you can use "ticket" instead of the ID as well!



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