Create a channel account

jackey-jackey · a month ago

I get an error when I use the Create a channel account api, and the message is:
{"status":"error","message":"internal error","correlationId":"70bb72d8-7fcd-474d-8a28-22dd5cb6af87"}

url = f"https://api.hubapi.com/conversations/v3/custom-channels/{channelId}/channel-accounts"
method='POST'

Jaycee_Lewis · a month ago

Hey, @jackey-jackey 👋 Thanks for posting! Can you share an example request body, please? It will help in trying to reproduce the error.

Thanks! — Jaycee

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jackey-jackey · 4 weeks ago

Because I'm worried about data leakage, I have encrypted the channel_id and InboxId. If you need the exact IDs, can we contact each other via email?

- Method: POST

- ChannelId: 7465xx

- InboxId: 21916xx

- DeliveryIdentifier: {"type": "string", "value": "Kun.Jing@advyzon.com"}

- URL: fhttps://api.hubapi.com/conversations/v3/custom-channels/7465xx/channel-accounts
- payload = {
                "authorized": True,
                 "name": "jackey-channel",
                "deliveryIdentifier": {"type": "string", "value": "Kun.Jing@advyzon.com"},
                "inboxId": 21916xx
            }

APIs & Integrations