Create Ticket and Assign to Company

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APannell
Member

I'm working on a basic automation with Zapier, so that when a new ticket is created in ZohoDesk, it's visible on the company/contact Hubspot. The most straightforward way would seem to be to have Step 2 be "Create Ticket" in Hubspot - but I can't seem to assign said ticket to a company?

Not sure if I'm missing something here or maybe there is a better way of achieving this.

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Bryantworks
Solution
Key Advisor

Hey @APannell, you'll need to add in another intermediary step after the ticket creation for "Create Association", you would then tie the Ticket ID to the Company ID:

 

Bryantworks_0-1632345969014.png

 

Chris Bryant | Your Dedicated HubSpot Expert

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Bryantworks
Solution
Key Advisor

Hey @APannell, you'll need to add in another intermediary step after the ticket creation for "Create Association", you would then tie the Ticket ID to the Company ID:

 

Bryantworks_0-1632345969014.png

 

Chris Bryant | Your Dedicated HubSpot Expert

View solution in original post