Couldn't find target container #hbspt-form-XXXX-XXXX

SOLVE
jared86
Member

Hi,

I have embed the basic code from Hubspot forms onto my website. I can see the form on the page and it submits data, but I'm getting this error in my console:

Couldn't find target container #hbspt-form-XXXX

It seem to load a new instance each time and change the form id.

Any help would be much appreciated!

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1 Accepted solution

Accepted Solutions
IsaacTakushi
Solution
HubSpot Employee

Welcome, @Jared!

When I've seen this error before, it's been because the user had either a Marketing Hub Starter or Free subscription. As Connor outlines in the post below:

Marketing Hub Starter and Free forms are rendered within an iframe by shell.js and thus can't be modified with on-page CSS.

These forms also do not support these advanced customization options.

 

Is this what you're encountering? If not, please share your Hub ID, a link to the form in your account, and a link to a page where you've embedded the form.

Isaac Takushi

Associate Certification Manager

View solution in original post

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1 Reply 1
IsaacTakushi
Solution
HubSpot Employee

Welcome, @Jared!

When I've seen this error before, it's been because the user had either a Marketing Hub Starter or Free subscription. As Connor outlines in the post below:

Marketing Hub Starter and Free forms are rendered within an iframe by shell.js and thus can't be modified with on-page CSS.

These forms also do not support these advanced customization options.

 

Is this what you're encountering? If not, please share your Hub ID, a link to the form in your account, and a link to a page where you've embedded the form.

Isaac Takushi

Associate Certification Manager

View solution in original post

0 Upvotes