APIs & Integrations

Pablort
Member

Conversations SDK

Hi, 

 

I am looking to track on google analytics when HubSpot create a new user coming from our web chat. I saw this link https://developers.hubspot.com/docs/api/conversation/chat-widget-sdk

But I don't know when the contact is created on HubSpot. 

contactAssociated, conversationClosed or 

conversationStarted ?

 

I can share with you this contact who was created coming form web chat: https://app.hubspot.com/contacts/2394276/contact/109525401/

0 Upvotes
3 Replies 3
TBusiness
Member

Conversations SDK

Has anyone found a solution for this? I am able to get conversationstarted and conversationclosed events to fire and track but have had no luck with contactassociated. Also looking to be able to track how many emails are being submitted through the chat via events in Google Tag Manager/Google Analytics.

0 Upvotes
Ridao
Participant

Conversations SDK

same here. conversationStarted works but contactAssociated does not

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dennisedson
HubSpot Product Team
HubSpot Product Team

Conversations SDK

@Bryantworks , any chance you can help out here?

0 Upvotes