Contacts delayed in API calls
Jul 16, 2018 2:48 PM
We run a daily job to call HubSpot API and get the contact data in out data warehouse. We are noticing that some of the contacts do not appear in the data for several days after they are created.
Here are some examples:
firstname.lastname@example.org - create date is 5/21/2018 but this came in our system only on 5/31
We had 11 of these coming in late last week.
Here are some details around the API calls:
When did you set up this API? How did you set up this API?
*** We started using HubSpot about 3 years ago and use the URL https://api.hubapi.com. We use the API key that starts with '99722bf9'.
Are you using any of the integration to do this?
*** No we are not. We are making direct API calls from out Python code.
Which AIP are you using ( this one? )
Are you using developer portal to do this? If so could you provide me the developer portal ID?
** We use this on Production only.
Can you please take a look and let me know why this would happen? Is there a way to avoid this from happening in the future?