Contact activity visible for associated companiesSOLVE
Jan 27, 2020 4:19 PM
Currently, if we send an email to a contact that is connected with a company, the email shows up in the activities of the associated company as well as the contact page. This led us to believe that all activity associated with a contact links to the associated companies as well.
We recently integrated with ZipWhip, and their integration is designed to sync to the contact, with the text messages showing up under the all activities section. I'm finding that unlike emails, texts are not syncing with the associated company name. Is there a reason that some things associated with contacts connect with companies, while others don't? Or is there a way for all activity on a contact's page to sync wherever it is connected?
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