Contact Owner update isn't reflected properly
Mar 31, 2017 10:50 AM
Hope everyone is doing well. I’m new in this community and I’m glad to be part of it! I’ve been having some issues related with the Contacts List and the batch API updates.
Basically, for one of my contacts the HubSpot owner update isn’t reflected. I’m using the batch API to update all my contacts. When I send the new owner, that doesn’t get reflected for some reason. Initially I though it was related to a delay in the batch API, but I’ve been waiting for many days and my change doesn’t get reflected.
When I open a contact, the HubSpot owner still is viewed with the old value. Curiously, when I click in the View All Properties button, it redirects me to another page and there I see the updated HubSpot owner (the correct one). So, I’m not sure if that’s an issue in HubSpot UI or what’s going one.
To query the API I’m using the following data:
Relative Path: /contacts/v1/contact/batch/
Properties: a big list, including the property and value for hubspot_owner_id.
Please help! If anyone knows what’s going on or has anything that could help, I would appreciate a lot!