Contact Owner Sync Microsoft Dynamics Integration

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Jaqueline
Contributor | Platinum Partner

Hi there

 

We have connected the Microfoft Dynamics via Operations Hub and Data Sync for one of our customers. Is there any possibbility to sync the contact owner? In the field mapping I see the HubSpot contact owner in the dropdown, but I don't get the Dynamics Owner to map. HubSpot Support told me it seems to be blocked in Dynamics, but there is nocthing blocked. In the reviews of the integration, I saw, I'm not the only one, missing that. In my opinion, that's a basic function that is highly necessary.

 

Any experiences, ideas, workarounds that could be of use? 

 

Thanks for your feedback

 

Best,

Jaqueline

 

 


Jaqueline Hoppe
jhoppe@w-4.ch
Digital Marketing Consultant & HubSpot Specialist at W4 – Marketing meets IT
0 Upvotes
1 Accepted solution

Accepted Solutions
lynton
Solution
Contributor | Elite Partner

Hi @Jaqueline , my understanding is that owners, dropdowns, and some other field types are not supported in Ops Hub Data Sync. I'm not privy to the HubSpot roadmap, if or when this will be supported. 

 

We offer a turn-key Dynamics integration at SyncSmart.io: https://www.syncsmart.io/integrations/dynamics-hubspot-integration. Message me or click through on the website if you'd like to talk to us about a paid Dynamics integration with more field/object mapping capabilities.

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3 Replies 3
dennisedson
Community Manager

@johnelmer , here's hoping you have an answer 🙏

Thanks,

Dennis




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0 Upvotes
johnelmer
Top Contributor | Diamond Partner

@dennisedson No, sorry, perhaps the @lynton team can shed some light.





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John Elmer, Bayard Bradford


John Elmer, CEO
Bayard Bradford

Advanced CRM | HubSpot Integrations | CRM-Driven Marketing for Revenue Growth
HubSpot Diamond Solutions Partner
lynton
Solution
Contributor | Elite Partner

Hi @Jaqueline , my understanding is that owners, dropdowns, and some other field types are not supported in Ops Hub Data Sync. I'm not privy to the HubSpot roadmap, if or when this will be supported. 

 

We offer a turn-key Dynamics integration at SyncSmart.io: https://www.syncsmart.io/integrations/dynamics-hubspot-integration. Message me or click through on the website if you'd like to talk to us about a paid Dynamics integration with more field/object mapping capabilities.

View solution in original post