We're hitting this limit when relating engagements to a Company. How can we get past this ? Who can we contact to increase the limit ?
"{\"status\":\"error\",\"message\":\"one or more associations are not valid\",\"correlationId\":\"b4bc80dc-087e-41be-bf05-26fee5936456\",\"validationResults\":[{\"row\":{\"portalId\":3034353,\"definition\":{\"name\":\"COMPANY_TO_ENGAGEMENT\",\"id\":7,\"inverseId\":8,\"category\":\"HUBSPOT_DEFINED\",\"cardinality\":\"ONE_TO_MANY\",\"fromObjectType\":\"COMPANY\",\"toObjectType\":\"ENGAGEMENT\",\"maxToObjectIds\":10000},\"fromObjectId\":601104690,\"fromObjectType\":\"COMPANY\"},\"result\":\"HIT_FROM_OBJECT_LIMIT\"}],\"errorMessages\":[\"COMPANY=601104690 already has 10000 associations\"],\"requestId\":\"c1674755c95284e74392d8e20c32ef87\"}
I am facing the same issue. Whem I migrate the data into HubSpot via API I associate multiple tickets with the same company and in case if there are more that 10000 tickets which should be associated to one specific company I receive the limitation error. Here are the request and response
PUT https://api.hubapi.com/crm/v4/objects/tickets/966960690/associations/companies/8963354902 Response "body": { "status": "error", "message": "One or more associations are invalid", "correlationId": "37d2563c-8810-4c41-a014-06673848f207", "context": { "ASSOCIATION_LIMIT_EXCEEDED": [ "Exceeded association limit of 10000 for portalId 7855102, fromObjectId 8963354902, associationType COMPANY_TO_TICKET_UNLABELED" ] }, "category": "VALIDATION_ERROR" }