APIs & Integrations

marconline
メンバー

Chatbot doesn't close the conversation

Hi, we created our bot and it seems correct. The only problem is that at the end the chatbot doesn't close the chat (even if there is "No action") and so the user can still chat with him without receiving any kind of response.

Is there any way to get this working?

Thanks
Marco

2件の返信
Derek_Gervais
元HubSpot社員
元HubSpot社員

Chatbot doesn't close the conversation

Hi @Marco_Tibaldeschi,

Is this using the in-app Bots functionality? I'd recommend reaching out to Support for questions on in-app functionality. This forum is dedicated to the HubSpot API and related issues; you'll likely get a quicker and more relevant response from our Support org. You can contact them by clicking on the 'Help' widget at the bottom right hand corner of your screen, or by calling 1 888-482-7768 x3.

0 いいね!
marconline
メンバー

Chatbot doesn't close the conversation

Oh, yes you are right. Sorry for this.
Marco