May 20, 20214:43 AM - edited May 20, 20214:44 AM
Participant | Diamond Partner
ChatBot doesn't display botMessage
I'm currently working on a product registration with the help of the chatbot and have a little script problem that I don't understand:
I have a bot script, which in the first step fetches the necessary contact data from the CRM, then creates a deal and finally assigns this deal to the contact. All information is stored in an object and should be transferred via customState so that the data can be used further on.
There are 3 nested requests to the API for this purpose (contact-search, create-deal, assoc-deal-to-contact). All requests are carried out successfully and the corresponding step is listed as "success" in the log.
Now to the problem: The bot does not output the message and does not pass the customState, so that I cannot continue working with the object data. For one reason: customState can only have one level. It seems that multilevel objects are not processed. And all of this without an error message. The output is simply ignored.