Chat window close icon (X) not visible on mobileSOLVE
Feb 5, 2020 3:47 AM
We are using the Hubspot Chat Widget on our site (www.wint.se).
Since we have a quite colorful site, we want our chat window to be plain white. However, if we set white (#ffffff) as our color of choice in the chat settings, the close icon (X) isn't visible in mobile, since the icon is white by default.
Here's a screenshot of how it looks to bring some more context.
And this is how it looks if we change our chat color to light grey (#ededed).
Is there a way to change the color of the X button in order to make it visible when the chat window is white?
Solved! Go to Solution.
Feb 6, 2020 9:20 PM - edited Feb 6, 2020 9:24 PM
Thanks for sharing this use case with us! I have reached out to our product team and they have deployed a fix for this. Now when the chat window is set to #ffffff (white), you should be able to see the close icon (X). I have tested it out on my own portal and I'm able to see the close icon (X) on mobile just fine:
Let me know if all's well for you.