APIs & Integrations

ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Please advice. On the page of the description Translate.com & HubSpot Integration 
https://www.hubspot.com/integrations/translate
we do need to change the link of the text link "Get support on this integration" to another email. 

0 Votes
2 Solutions acceptées
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager

Voir la solution dans l'envoi d'origine

0 Votes
ayatranslate
Solution
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Confirming. Everything is great now. Thanks for your help. Have a great day!

Voir la solution dans l'envoi d'origine

0 Votes
13 Réponses
cbarley
Ancien salarié HubSpot
Ancien salarié HubSpot

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hi @ayatranslate , let me see if I can get in touch to the owners of that page. What should the support link go to instead?

0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hi Conor,

We are the owners of Translate.com and we have difficulties to fix this. The link should go to the new email address. Thanks

0 Votes
cbarley
Ancien salarié HubSpot
Ancien salarié HubSpot

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hi @ayatranslate , yes, but we(HubSpot) manage that page, so I've reached out to the team that can change the page for you.

 

What is the new email address that should be linked there instead?

0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Thanks a lot! Just making sure we are on the same page. 
The email for the change should be changed to integration@translate.com 

0 Votes
cbarley
Ancien salarié HubSpot
Ancien salarié HubSpot

Change the support link for the Translate.com & HubSpot Integration

Résolue

No problem! I'll get that sorted for you.

0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Awesome. Thank you very much.

0 Votes
cbarley
Ancien salarié HubSpot
Ancien salarié HubSpot

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hi @ayatranslate , quick update - one of the folks on the team that owns those pages is going to update your integration page on Monday. Thanks for your patience here 🙂 

0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hey guys! Unfortunately, the link is still old. Is there any update on that? Thanks.

0 Votes
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

Résolue

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager
0 Votes
ayatranslate
Solution
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Confirming. Everything is great now. Thanks for your help. Have a great day!

0 Votes
IsaacTakushi
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

Résolue

You too, @ayatranslate!

Isaac Takushi

Associate Certification Manager
0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

My apologies for that mistake. The email should be  integration@translate.com 

0 Votes
ayatranslate
Membre

Change the support link for the Translate.com & HubSpot Integration

Résolue

Thanks a lot for your time too. Have a great week ahead. 

0 Votes