APIs & Integrations

ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Please advice. On the page of the description Translate.com & HubSpot Integration 
https://www.hubspot.com/integrations/translate
we do need to change the link of the text link "Get support on this integration" to another email. 

0 Upvotes
2 Accepted solutions
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager

View solution in original post

0 Upvotes
ayatranslate
Solution
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Confirming. Everything is great now. Thanks for your help. Have a great day!

View solution in original post

0 Upvotes
cbarley
HubSpot Alumni
HubSpot Alumni

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hi @ayatranslate , let me see if I can get in touch to the owners of that page. What should the support link go to instead?

0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hi Conor,

We are the owners of Translate.com and we have difficulties to fix this. The link should go to the new email address. Thanks

0 Upvotes
cbarley
HubSpot Alumni
HubSpot Alumni

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hi @ayatranslate , yes, but we(HubSpot) manage that page, so I've reached out to the team that can change the page for you.

 

What is the new email address that should be linked there instead?

0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Thanks a lot! Just making sure we are on the same page. 
The email for the change should be changed to integration@translate.com 

0 Upvotes
cbarley
HubSpot Alumni
HubSpot Alumni

Change the support link for the Translate.com & HubSpot Integration

SOLVE

No problem! I'll get that sorted for you.

0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Awesome. Thank you very much.

0 Upvotes
cbarley
HubSpot Alumni
HubSpot Alumni

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hi @ayatranslate , quick update - one of the folks on the team that owns those pages is going to update your integration page on Monday. Thanks for your patience here 🙂 

0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hey guys! Unfortunately, the link is still old. Is there any update on that? Thanks.

0 Upvotes
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager
0 Upvotes
ayatranslate
Solution
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Confirming. Everything is great now. Thanks for your help. Have a great day!

0 Upvotes
IsaacTakushi
HubSpot Employee
HubSpot Employee

Change the support link for the Translate.com & HubSpot Integration

SOLVE

You too, @ayatranslate!

Isaac Takushi

Associate Certification Manager
0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

My apologies for that mistake. The email should be  integration@translate.com 

0 Upvotes
ayatranslate
Member

Change the support link for the Translate.com & HubSpot Integration

SOLVE

Thanks a lot for your time too. Have a great week ahead. 

0 Upvotes