Change the support link for the Translate.com & HubSpot Integration

SOLVE
ayatranslate
Member

Please advice. On the page of the description Translate.com & HubSpot Integration 
https://www.hubspot.com/integrations/translate
we do need to change the link of the text link "Get support on this integration" to another email. 

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2 Accepted solutions

Accepted Solutions
IsaacTakushi
Solution
HubSpot Employee

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager

View solution in original post

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ayatranslate
Solution
Member

Confirming. Everything is great now. Thanks for your help. Have a great day!

View solution in original post

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13 Replies 13
cbarley
HubSpot Alumni

Hi @ayatranslate , let me see if I can get in touch to the owners of that page. What should the support link go to instead?

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ayatranslate
Member

Hi Conor,

We are the owners of Translate.com and we have difficulties to fix this. The link should go to the new email address. Thanks

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cbarley
HubSpot Alumni

Hi @ayatranslate , yes, but we(HubSpot) manage that page, so I've reached out to the team that can change the page for you.

 

What is the new email address that should be linked there instead?

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ayatranslate
Member

Thanks a lot! Just making sure we are on the same page. 
The email for the change should be changed to integration@translate.com 

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cbarley
HubSpot Alumni

No problem! I'll get that sorted for you.

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ayatranslate
Member

Awesome. Thank you very much.

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cbarley
HubSpot Alumni

Hi @ayatranslate , quick update - one of the folks on the team that owns those pages is going to update your integration page on Monday. Thanks for your patience here 🙂 

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ayatranslate
Member

Thanks a lot for your time too. Have a great week ahead. 

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ayatranslate
Member

Hey guys! Unfortunately, the link is still old. Is there any update on that? Thanks.

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IsaacTakushi
Solution
HubSpot Employee

Hey, @ayatranslate.

 

Apologies for the delayed response.

 

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Isaac Takushi

Associate Certification Manager

View solution in original post

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ayatranslate
Member

My apologies for that mistake. The email should be  integration@translate.com 

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ayatranslate
Solution
Member

Confirming. Everything is great now. Thanks for your help. Have a great day!

View solution in original post

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IsaacTakushi
HubSpot Employee

You too, @ayatranslate!

Isaac Takushi

Associate Certification Manager
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