APIs & Integrations

carlosfernandez
Member

Cannot render CRM Extension because a timeout

Hi, 

I'm trying to add a CRM extension in my contact page.

This extension will contain a set of the contact deals, but they will be pre-processed to group and filter them.

The problem is that the CRM associations API only returns the dealId associated with the contact. This is a problem because it requires me to call to the deals API for each deal to get its information and that calls produce a timeout in the CRM extension, because the CRM extensions have a reduced timeout of 2 or 3 seconds..

 

Is it possible to get the related deals information in one call or in a more efficiently calls?

 

Thanks Carlos

 

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cbarley
HubSpot Alumni
HubSpot Alumni

Cannot render CRM Extension because a timeout

Hi @carlosfernandez , that seems strange. Requests directly to the CRM extensions API and then the Deals API shouldn't take more than around a second. Can you send an example contact where you're seeing this error, along with the App ID of your application in your HubSpot Developer Account?

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