APIs & Integrations

AWhyBravo
Contributor

Can we retrieve the hubspot_owner from the engagement API?

SOLVE

Hey guys,

 

Within the calls engagement API*, we can get the hubspot_owner_id as a property parameter. Is it possible to get more information about the hubspot_owner without doing another API call? For example, through another property or association parameter?

 

*https://developers.hubspot.com/docs/api/crm/calls

 

Thanks!

Brad

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1 Accepted solution
Jaycee_Lewis
Solution
Community Manager
Community Manager

Can we retrieve the hubspot_owner from the engagement API?

SOLVE

Hi, @AWhyBravo 👋 Thanks for your question. You are not missing an option. You'll need to make a second call to HubSpot Owners API to get owner-specific properties and values.

 

Have fun building! — Jaycee


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Jaycee_Lewis
Solution
Community Manager
Community Manager

Can we retrieve the hubspot_owner from the engagement API?

SOLVE

Hi, @AWhyBravo 👋 Thanks for your question. You are not missing an option. You'll need to make a second call to HubSpot Owners API to get owner-specific properties and values.

 

Have fun building! — Jaycee


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
0 Upvotes
AWhyBravo
Contributor

Can we retrieve the hubspot_owner from the engagement API?

SOLVE

Thanks for your reply Jaycee!
I had been making a second call, but wanted to see if I could make it all in one. Thanks for the confirmation that this is the only way 🙂

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