Can the Timeline API be used for "Order history"?
Jun 19, 2020 3:01 PM
Our company has over a hundred thousand skus, and millions of orders across a few hundred thousand customers.
HubSpot support generally recommends using the Deals API combined with products to set up order history. This would work if we had a dozen products, but not for this large scale B2C operation.
I'm curious, would it work to use the timeline api to show order history for customers? I'm not sure if it has a limit of additional fields you can attach to it, but it'd be great if we could create events such as "Contact ordered [product name]" with the SKU, language, and product link as attributes for the event.