APIs & Integrations

Andreas10016
Participant

Can't see lists in Clay

SOLVE

Hi, first post here! 

I've previously connected to my personal HS via integration with Clay. 

I can't see any lists anymore. 

I reconnected the app, and I can import ALL companies from my HS, but can't see the lists, neither static or dynamic. 

Help appreciated!

Screenshot 2024-08-12 at 5.07.33 PM.png

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

Can't see lists in Clay

SOLVE

Happy to help @kennedyp,

 

hi @Andreas10016 can you confirm that the lists you've created in HubSpot are Company lists and not Contact based lists?


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

6 Replies 6
kennedyp
Community Manager
Community Manager

Can't see lists in Clay

SOLVE

Hi @Andreas10016! Welcome to the Community-- happy to have you here 😊

 

I understand you are using an integration for HubSpot in Clay and cannot see any HubSpot lists to import companies. I want to invite a couple of integration experts to add their insight! @Kevin-C , @Jnix284, @DanMYD -- have any of you come across this issue with Clay or any similar integrations? Any suggestions? 

 

Best, 
Kennedy


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Jnix284
Solution
Hall of Famer

Can't see lists in Clay

SOLVE

Happy to help @kennedyp,

 

hi @Andreas10016 can you confirm that the lists you've created in HubSpot are Company lists and not Contact based lists?


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
Anonymous
Not applicable

Can't see lists in Clay

SOLVE

If you can't see lists in Clay, try refreshing the app or checking your filters to make sure nothing is hidden. At SpotiflyerApp, we sometimes encounter similar issues, and a quick refresh or adjusting the view settings usually does the trick. If the problem persists, it might be worth reaching out to Clay's support for further assistance. Hope this helps!

 

Andreas10016
Participant

Can't see lists in Clay

SOLVE

Hey thx for responding. It was the issue that I wanted to pull company lists but had only people lists in the CRM. 

0 Upvotes
Andreas10016
Participant

Can't see lists in Clay

SOLVE

Beautiful, that was it! Thanks, much appreciated made my day. 

0 Upvotes
Jnix284
Hall of Famer

Can't see lists in Clay

SOLVE

you're welcome @Andreas10016, it's the little things sometimes that make a big impact on our day, I'm glad we could get to the bottom of this together! 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes