Can't open new contact or an existing contact when call via API

[JSánchez6]

Hi,

Im trying to test when i receive a call automatically i send via api this:

app.hubspot.com/contacts/25XXX/contacts/list/view/all?createNewObject=CONTACT

But, it always redirects to https://app.hubspot.com/myaccounts-beta

Whats happening there?

Thanks,

Regards

[jpsanchez]

Hi @JSánchez6 , not sure if my advise help you on that!, will be great to know about it 😉

Best

JP

[dennisedson]

Hey @JSánchez6 

Would you be able to add some more details to your workflow.

That link you are directed to is where you would select the correct portal.  If you select the correct portal, where does it bring you?

@jpsanchez , is a much smarter man than I and probably can help 😀

[JSánchez6]

It brings me to my home webpage. But I want to be redirected to contact page and open the contact and if contact doesnt exist then open a create new one. One more team mate have the same problem, but another one is working fine with it. If i attack the URL without API (just executed manually on browser, it doesnt work too.

[jpsanchez · Accepted solution]

HI,

It works for me, as far as you have a open session as a user in the same browser.

So just for double check,  Check your Portal ID number. review is correct and you are not using another portal ID.

Open a new browser windows, logging into your portal. let it open.

Try to execute it. and see if open a new windows or inside the actual one.

If this works, will be more a user cookie seasion issue.

Just let  me know how the test goes and we can try to solve it 😉

Best

JP

In the other  hand.