Can i get owner name in tickets api?

[jdabhi]

I want to display owner name of the tickets but currently i am not getting owner info using this api :
https://api.hubapi.com/crm/v3/objects/tickets/search?hapikey={key}

[JBeatty]

Hi @jdabhi,

After reading the owner id, to get further information about the owner you will need to use the Owners API. Where you will then be able to match the id you get from the ticket API to the owner info.

Best,

[jdabhi]

Hey thanks for the reply.

But I am not getting owner id in tickets api. can you guide me how to get owner id in tickets api?

[JBeatty · Accepted solution]

Hi @jdabhi,

Depending on the endpoint you are doing to get the ticket you need to set the "properties" parameter. You can check out the ticket API documentation here which details how to retrieve specific proeprties:

https://developers.hubspot.com/docs/api/crm/tickets

Best,