Depending on the endpoint you are doing to get the ticket you need to set the "properties" parameter. You can check out the ticket API documentation here which details how to retrieve specific proeprties:
After reading the owner id, to get further information about the owner you will need to use the Owners API. Where you will then be able to match the id you get from the ticket API to the owner info.
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Depending on the endpoint you are doing to get the ticket you need to set the "properties" parameter. You can check out the ticket API documentation here which details how to retrieve specific proeprties: