APIs & Integrations

JZhao
Participante

Can I get my API usage metrics in hubspot?

resolver

I got below API limit error.

 

{"status":"error","message":"You have reached your ten_secondly_rolling limit.","errorType":"RATE_LIMIT","correlationId":"63aff25d-ff44-4766-ad70-b95149f2e2e4","policyName":"TEN_SECONDLY_ROLLING"

 

I got this error a few times during the week. I have checked my backend metrics which was very low usage. I don't believe I am sending that high requests to hubspot. Can hubspot team provide me why my account is throttled? 

 

Can I connect to hubspot team to see how the API rate is being collected?

1 Soluciones aceptada
himanshurauthan
Solución
Líder intelectual | Partner nivel Elite
Líder intelectual | Partner nivel Elite

Can I get my API usage metrics in hubspot?

resolver

Hi @JZhao,

 

Have you checked your call-log ( settings > integrations > API key ) and open the details page to check if you aren't crossing the limit based on your account type of maximum requests per 10 seconds -

 

https://legacydocs.hubspot.com/apps/api_guidelines

 

Regards,

Himanshu

Digital Marketing & Inbound Expert In Growth Hacking Technology

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1 Respuesta 1
himanshurauthan
Solución
Líder intelectual | Partner nivel Elite
Líder intelectual | Partner nivel Elite

Can I get my API usage metrics in hubspot?

resolver

Hi @JZhao,

 

Have you checked your call-log ( settings > integrations > API key ) and open the details page to check if you aren't crossing the limit based on your account type of maximum requests per 10 seconds -

 

https://legacydocs.hubspot.com/apps/api_guidelines

 

Regards,

Himanshu

Digital Marketing & Inbound Expert In Growth Hacking Technology
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