Can I get my API usage metrics in hubspot?

SOLVE
JZhao
Member

I got below API limit error.

 

{"status":"error","message":"You have reached your ten_secondly_rolling limit.","errorType":"RATE_LIMIT","correlationId":"63aff25d-ff44-4766-ad70-b95149f2e2e4","policyName":"TEN_SECONDLY_ROLLING"

 

I got this error a few times during the week. I have checked my backend metrics which was very low usage. I don't believe I am sending that high requests to hubspot. Can hubspot team provide me why my account is throttled? 

 

Can I connect to hubspot team to see how the API rate is being collected?

1 Accepted solution

Accepted Solutions
himanshurauthan
Solution
Recognized Expert | Platinum Partner

Hi @JZhao,

 

Have you checked your call-log ( settings > integrations > API key ) and open the details page to check if you aren't crossing the limit based on your account type of maximum requests per 10 seconds -

 

https://legacydocs.hubspot.com/apps/api_guidelines

 

Regards,

Himanshu

Digital Marketing & Inbound Expert In Growth Hacking Technology

View solution in original post

0 Upvotes
1 Reply 1
himanshurauthan
Solution
Recognized Expert | Platinum Partner

Hi @JZhao,

 

Have you checked your call-log ( settings > integrations > API key ) and open the details page to check if you aren't crossing the limit based on your account type of maximum requests per 10 seconds -

 

https://legacydocs.hubspot.com/apps/api_guidelines

 

Regards,

Himanshu

Digital Marketing & Inbound Expert In Growth Hacking Technology

View solution in original post

0 Upvotes