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SGrossman-Cri

‎Feb 10, 2025 10:50 AM

Member

CTA pop up not responding

Hello,

I have installed a CTA and set up the triggers on my Squarespace site but for some reason it won't activate. I have tried all sorts of troubelshooting techniques from clearing cache to double checking the Hubspot embed code. Squarespace had a promotional pop up that I turned off to avoid conflicts. The only other custom code we have in the header for that page is for Google Tag Manager and Microsoft Clarity. Hubspot support says something is interfering with the activation but they can't figure out what. Any advise?

Our site is https://socialimpactcompass.com

Thanks!

Starter
0 Upvotes
1 Reply 1
kennedyp
Community Manager

‎Feb 11, 2025 11:21 AM

Community Manager

CTA pop up not responding

Hi @SGrossman-Cri! Welcome to the Community-- happy to have you here 😊

 

What is the CTA you are expecting to see? I do see a newsletter sign up cta when I load the page: 

 


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CTA pop up not responding
Developers
Feb 11, 2025