CRM Extensions Error

Highlighted
New Contributor

I'm creating CRM card,But I'm getting following exception in contact page.

 

Sorry, but there's been an error loading the txt Message extension. Please try again or contact Support

Reply
0 Upvotes
1 Reply 1
Community Manager

Hi @SureshA,

 

I hope all is well with you 😄

 

When looking at your App monitoring section under the CRM extensions tab in your dev portal, I'm able to see the request here: https://f40xx.ngxx.io/dataFetch?userId={{userId}}&userEmail={{email}}&associatedObjectId=101&associa... and the other requests is failing with a 404 error. Next, I go to that URL and I wasn't able to get to any data as there's a  Tunnel f40xx.ngxx.io not founderror.

 

In order to fix this error, there needs to be an object returned back from your servers, else you'll get this response deserialization error.

 

Hope this helps to clarify!

Reply
0 Upvotes