CRM Extension data fetch response time

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Regular Contributor | Diamond Partner

Hi,

 

When we built our first CRM extension, we found that HubSpot had strict requirements for the response time to the data fetch request. If our app didn't respond within a # of milliseconds, the CRM extension displayed a load error.

 

Is there any official requirement for the response time of the data fetch? We are loading data from an on-premise system which may take over a second to respond. We want to make sure this won't be an issue before continuing development.

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Community Manager

Hey @lynton ,

 

The info on this topic should still be valid: https://community.hubspot.com/t5/APIs-Integrations/CRM-Extension-Timeout/m-p/273225/highlight/true#M...

 

The CRM data fetch request has a timeout of 5 seconds.

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Community Manager

Hey @lynton ,

 

The info on this topic should still be valid: https://community.hubspot.com/t5/APIs-Integrations/CRM-Extension-Timeout/m-p/273225/highlight/true#M...

 

The CRM data fetch request has a timeout of 5 seconds.

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