APIs & Integrations

Tim_Munro
参加者 | Elite Partner
参加者 | Elite Partner

COS "Upload New File" Outage/Change?

解決

With reference to this endpoint:

https://legacydocs.hubspot.com/docs/methods/files/post_files

 

We use the HubSpot API to send files to HubSpot file manager & then associate with engagements, e.g. notes.

 

Our integration logic has not changed recently, however in the last hr or so HubSpot has started consistantly responding with HTTP 400 codes & the error below:

{"status":"error","message":"Invalid file access option","correlationId":"0d557595-77a0-4a9a-af76-82498069762d"}

 

An example of the URL we call to add these files is:

https://api.hubapi.com/filemanager/api/v2/files?overwrite=true&hidden=true

 

This is reproducable on multiple HubSpot portals, are other API users hitting this?

 

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Tim_Munro
解決策
参加者 | Elite Partner
参加者 | Elite Partner

COS "Upload New File" Outage/Change?

解決

Seems to be resolved now.

元の投稿で解決策を見る

5件の返信
Tim_Munro
参加者 | Elite Partner
参加者 | Elite Partner

COS "Upload New File" Outage/Change?

解決

Issue looks to be when the hidden=true

cabotdeveloper
参加者

COS "Upload New File" Outage/Change?

解決

We're facing the same issue, so that we removed hidden params. But is it a bug of system or Hubspot has changed the logic? 

I've looked up on the File API documentation and the hidden is still there, and didn't see any changelogs for this one.

I know that remove hidden is just workaround for avoiding this case.

0 いいね!
Tim_Munro
参加者 | Elite Partner
参加者 | Elite Partner

COS "Upload New File" Outage/Change?

解決

Thanks for sharing this; I have a ticket in with HubSpot support and they are investigating

0 いいね!
Tim_Munro
解決策
参加者 | Elite Partner
参加者 | Elite Partner

COS "Upload New File" Outage/Change?

解決

Seems to be resolved now.

cabotdeveloper
参加者

COS "Upload New File" Outage/Change?

解決

Thank Tim!

Let me check again!

0 いいね!