APIs & Integrations

Tim_Munro
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

COS "Upload New File" Outage/Change?

Résolue

With reference to this endpoint:

https://legacydocs.hubspot.com/docs/methods/files/post_files

 

We use the HubSpot API to send files to HubSpot file manager & then associate with engagements, e.g. notes.

 

Our integration logic has not changed recently, however in the last hr or so HubSpot has started consistantly responding with HTTP 400 codes & the error below:

{"status":"error","message":"Invalid file access option","correlationId":"0d557595-77a0-4a9a-af76-82498069762d"}

 

An example of the URL we call to add these files is:

https://api.hubapi.com/filemanager/api/v2/files?overwrite=true&hidden=true

 

This is reproducable on multiple HubSpot portals, are other API users hitting this?

 

1 Solution acceptée
Tim_Munro
Solution
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

COS "Upload New File" Outage/Change?

Résolue

Seems to be resolved now.

Voir la solution dans l'envoi d'origine

5 Réponses
Tim_Munro
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

COS "Upload New File" Outage/Change?

Résolue

Issue looks to be when the hidden=true

cabotdeveloper
Participant

COS "Upload New File" Outage/Change?

Résolue

We're facing the same issue, so that we removed hidden params. But is it a bug of system or Hubspot has changed the logic? 

I've looked up on the File API documentation and the hidden is still there, and didn't see any changelogs for this one.

I know that remove hidden is just workaround for avoiding this case.

0 Votes
Tim_Munro
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

COS "Upload New File" Outage/Change?

Résolue

Thanks for sharing this; I have a ticket in with HubSpot support and they are investigating

0 Votes
Tim_Munro
Solution
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

COS "Upload New File" Outage/Change?

Résolue

Seems to be resolved now.

cabotdeveloper
Participant

COS "Upload New File" Outage/Change?

Résolue

Thank Tim!

Let me check again!

0 Votes