Blocked from Hubapi

[sophiacheng]

Hello,

I have been making API calls to HubSpot's APIs for a while now, but today I got a page that says I have been blocked. I was trying to use the association's URL to get the associations for my account's contact list. I was just wondering if there is anything I need to do to get unblocked or how I should proceed.

Thank you for your help! Sorry if this is not the right place to post this question.

[franksteiner79]

Hi @sophiacheng 

How are you making API calls? Via API Key or private App?

The API Key authorisation has been sunset, so that might be the cause.

Can you share the exact error message you are getting?

Thanks

Frank

[sophiacheng]

Hi @franksteiner79,

I have been making API calls via Private App which has been working for me over the past few months. 

Here is the error message I am getting: 

Thank you for your help!

[franksteiner79]

Hi @sophiacheng 

Hmm, that seems strange.

Do you have a paid subscription? If so I would recommend reaching out to HubSpot Support.

I'm also flagging this with some of the community managers to move the post to the developer forum und tag some community champions who are better versed on APIs than myself.

Frank

[sophiacheng · Accepted solution]

Hi Frank,

Thank you for looking into it! I acutally got this figured out and it was because I was trying to access an API but did not use proper parameters (I had "///" in my URL)