APIs & Integrations

dtrikannad
Participant

Associate Internal Employees/Users with Meeting

Hi all, 

 

I'm trying to create a meeting with the following attendee list (john@mycompany.com, jake@mycompany.com, jane@customer.com, henry@customer.com)

 

btw, mycompany.com is the domain for the user/owner accounts.

 

the meeting invite was sent/organized by jane@customer.com. Given that, I'd like to make Jane the host of the meeting.

 

I'm running into the following 2 challenges:

  1. I don't know how to make Jane the host of the meeting. She is a contact in my CRM. I'm able to make her an attendee using her contact id, but don't know how to set her contact id as the host.
  2. I don't know how to associate John & Jake to the meeting invite as they're internal users and I don't know how to associate internal users to the associations for the meeting. Is there another way to do this?

Does anyone know how to create this meeting within HubSpot and add all the internal and external attendees, along with an external host? Is this possible via the api?

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2 Replies 2
KhushbooRevOps
Participant

Associate Internal Employees/Users with Meeting

Hi @dtrikannad.,

To achieve this, here’s how you can handle both challenges in HubSpot,

1. Unfortunately, HubSpot meetings are usually tied to internal users as hosts, not contacts. As a workaround, you can add Jane as an attendee, but directly assigning her as the host is not currently supported.

2. You can associate internal users (John and Jake) to the meeting by using their user IDs in the HubSpot API. Internal users must be associated via the API using their Owner IDs, not contact IDs.


3. Use the Meetings API to create the meeting, and add Jane as a contact attendee.

4. For John and Jake, use their internal Owner IDs to associate them with the meeting. While assigning an external host is limited, this approach will ensure that all attendees are included.

I hope it helps, let me know if you need to talk!

Khushboo Pokhriyal

Growth & Operations

GroRapid Labs

LinkedIn | 9315044754 | Email | Website

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dtrikannad
Participant

Associate Internal Employees/Users with Meeting

Hi Khushboo,

Thank you for your response. Could I ask for some clarification?

1) is assigning an external contact (Jane) as a host supported at all? via
the GUI? or just not supported at all by hubspot? or just not supported via
the API?

2) Do I need to create John & Jake (internal users) as contacts also? What
would be their HUBSPOT_DEFINED association ID?

3) how do I add multiple internal users (John & Jake) to the json object
being posted? Can they be set as an array to the hubspot_owner_id
attribute? What properties and/or associations attribute should be used?
Can you share an example of the JSON that should be posted to the
objects/meetings api with multiple internal users and their owner ids?

Thank you so much for your help!

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