APIs & Integrations

essestefano
Membre

Are Webhooks and contact API on free tier?

Résolue

I am looking to develop an application that gets a notification every time a contact is added and store the contact phone number on my own database. I am planning to do this through Webhooks and Contacts API. 
Is this going to be possible with the free hubspot or do I need an enterprise subscription?

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1 Solution acceptée
Teun
Solution
Expert reconnu | Partenaire solutions Diamond
Expert reconnu | Partenaire solutions Diamond

Are Webhooks and contact API on free tier?

Résolue

Based on the docs of the CRM API, you should be fine with a free HubSpot account.

https://developers.hubspot.com/docs/api/crm/contacts



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Unmatched
Participant

Are Webhooks and contact API on free tier?

Résolue

Hey! I just wanted to make you aware of our new app, Hooked.

 

Hooked allows you to easily send a webhook through our app, with a subscription to Marketing, Sales, or Service Professional.

 

You can send via GET, POST, PATCH, PUT, or DELETE. Super easy to use, and free for up to 60 requests a month.

 

App store link here.

 

Cheers,
Matt from Unmatched

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Teun
Expert reconnu | Partenaire solutions Diamond
Expert reconnu | Partenaire solutions Diamond

Are Webhooks and contact API on free tier?

Résolue

Hi @essestefano ,

 

The docs tell us the following:

 

Using the Webhooks API requires the following:

  • That you set up a HubSpot app to use webhooks by subscribing to the events you want to be notified about, and by specifying a URL to send those notifications. See the prerequisites documentation for more details about creating an app.
  • That you deploy a publicly available, secure (HTTPS) endpoint for that URL that can handle the webhook payloads specified in this documentation.

Webhooks are set up for a HubSpot app, not individual accounts. Any accounts that install your app (by going through the OAuth flow) will be subscribed to its webhook subscriptions.

 

So if you create a developer account and use the test portals you can create with it, you should be able to create your app.



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essestefano
Membre

Are Webhooks and contact API on free tier?

Résolue

Hi Teun,

I am planning to develop this application for my own hubspot account. I don't plan to make it availabe to anyone else.

So my question is: once I have developed this app, to use it with my own hubspot account, do I need free, starter, professional or enteriprese hubspot account?

0 Votes
Teun
Solution
Expert reconnu | Partenaire solutions Diamond
Expert reconnu | Partenaire solutions Diamond

Are Webhooks and contact API on free tier?

Résolue

Based on the docs of the CRM API, you should be fine with a free HubSpot account.

https://developers.hubspot.com/docs/api/crm/contacts



Learn more about HubSpot by following me on LinkedIn or YouTube

Did my answer solve your issue? Help the community by marking it as the solution.


that_man
Membre

Are Webhooks and contact API on free tier?

Résolue

@Teuncould you please point out where is it said that webhooks are free in hubspot? I'm reading the page you've reffered to but see nothing about "whether webhooks are paid or not" . Just a screenshot will be enough.

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that_man
Membre

Are Webhooks and contact API on free tier?

Résolue

I've just chatted with the support on this question. Very interesting. Only tech team ( which is fortunately available on our paid plan) could answer only - ticket #11951057. The regular support which is available (for free) on the website chat didn't manage to answer the question. Shame on them 👎.
I'm just reposting the answer from the tech team becasue I'm expeting it should save so much time for those who need to know if webhooks are free in hubspot or paid.

I spent 25 minutes chatting with two support teams. And I beleive so simple questions should not take 25 minutes to find an answer.

Anyway, the tech team answer is.

 

Thank you for the patience. Webhooks functionality is currently only available with Operations Hub Professional and Enterprise, https://knowledge.hubspot.com/workflows/how-do-i-use-webhooks-with-hubspot-workflows while for automation tool

 

BUt if you are using webhooks via API key then it is free https://developers.hubspot.com/docs/api/webhooks,

At the moment there is no document which says it is free/paid, but i did check few internal tickets with the same questions seems like it is free to use if you are using them via API

So yes, if you use https://developers.hubspot.com/docs/api/webhooks then no additional subscription needed when done via api

 

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that_man
Membre

Are Webhooks and contact API on free tier?

Résolue

I found this link on zapier.com

https://legal.hubspot.com/hubspot-product-and-services-catalog

@Teun  you can see webhooks are not free in hubspot.

They are even not available on $50 per month Starter plan.

So those as we, who need Zapier integration, have to pay huge money.

that_man_0-1677504583450.png

 

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