Archive/delete property of ticket

[DanielDPAltra]

I created a property but now i want to delete it by postman. I think is not possible to delete them directly, but, yes archive them, but idk how to reach the good request. Does someone knows how to do it?

Also i tried to make an update and adding

"archived" : true

but nothing chaged.

Please, give me a hand :))))

[HMir]

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@DanielDPAltra wrote:

I created a property but now i want to delete it by postman. I think is not possible to delete them directly, but, yes archive them, but idk how to reach the good request. Does someone knows how to do it?

Also i tried to make an update and adding

"archived" : true

but nothing chaged.

Please, give me a hand :))))

---

To archive a property using Postman, you need to send a PATCH request to the appropriate endpoint with the correct property ID and the necessary headers. First, ensure you have the property ID you want to archive. In Postman, set up a new request with the method PATCH and the URL https://api.yourservice.com/properties/{property_id}, replacing {property_id} with the actual property ID. Add the headers for authorization, such as Authorization: Bearer your_access_token and Content-Type: application/json. In the body of the request, include { "archived": true } in JSON format. Send the request, and the property should be archived if the request is correctly formatted

[DanielDPAltra]

Thanks, I changed it and it worked, im doing it by curl on code.

[DanielPicklo · Accepted solution]

Good morning!

You are correct that you cannot delete a property outright and that it must be archived instead. All archived properties will delete themselves after a 90 day period.

To archive a property, you'll want to make a DELETE request to the following endpoint:
"/crm/v3/properties/{objectType}/{propertyName}"

In your case, you would replace the variable"objectType" with either "ticket" or "0-5" (as both will represent the Ticket object in the CRM), and "propertyName" would be replaced with the internal name value for the property you are attempting to archive.

Hope that helps!