App not Publised in Marketplace ever after resubmission

[scrut_team]

Hi,

I had submitted an app for the marketplace and received an email with a set of questions and update requests. I promptly responded to the questions, made the necessary updates, and resubmitted the app.

However, it's been several weeks since then and I haven’t received any further communication or updates regarding the status of the review.

Could you please confirm if anything else is required from my side? I’d also like to kindly request an update and, if possible, an expedited review of the submission.

Thank you for your time and support.

[BérangèreL]

Hi @scrut_team and welcome, we are so glad to have you here!

Thanks for reaching out to the HubSpot Community!

I can see on this documentation "App Marketplace listing requirements" that, once you submit your listing, the HubSpot Ecosystem Quality team will complete an initial review within 10 business days.

If any of the information provided is incorrect, misleading, or incomplete, we’ll contact you with that feedback. The entire app review and feedback process should take no more than 6o days from the time feedback is shared. As stated in the App Marketplace Terms, HubSpot reserves the right to unpublish or refuse publication of your app listing at any time.

Also, you can only submit one app at a time for approval. Any additional apps submitted while the initial app is being processed will automatically be rejected.

So @scrut_team, you mention several weeks. Just to clarify, has it been more than 60 days since the last feedback, please?

If you confirm that it it, I'll be checking internally for you.

Also, let's consult with our Top Experts and Community Members: Hi @Anton, @sylvain_tirreau, @zach_threadint and @Niuco when adding an app on the HubSpot Marketplace, did you have to wait that long? How did the process go on your end, please?

Looking forward to hearing from you!

Have a great weekend!
Bérangère