App logo is not updated

savior318 · ‎Feb 12, 2020

Hi there !
I have changed the app logo but it is not changed. I still see the old logo instead of the new one.
The new logo:
The old logo:
Please help !

WendyGoh · ‎Feb 18, 2020

Hey @savior318,

Just an update here!

Could you try updating your 'Timeline event icon' in the UI and this should fix the issue for now:

Moving forward, our team is definitely looking into fixing this in the longer term however could you try the above steps and see if it works well for your team?

View solution in original post

WendyGoh · ‎Feb 12, 2020

Hey @savior318 ,

I'm also seeing the same behavior and I noticed currently the new logo is only appearing on the 'Connected apps' page of portal 2660033. I'd expect the logo to be updated consistently across areas that display the logo.

In this case, I've reached out to our internal team and I'll keep you posted on any updates here.

savior318 · ‎Feb 17, 2020

Hi @WendyGoh ! Do you have any news from internal team ? Thanks

WendyGoh · ‎Feb 17, 2020

Hey @savior318,

Our internal team is still looking into this. I'll keep you posted as soon as I received an update from them.

WendyGoh · ‎Feb 18, 2020

Hey @savior318,

Just an update here!

Could you try updating your 'Timeline event icon' in the UI and this should fix the issue for now:

Moving forward, our team is definitely looking into fixing this in the longer term however could you try the above steps and see if it works well for your team?

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