Jun 18, 20245:26 AM - edited Jun 18, 20245:29 AM
Participant
App Installation Issue
Hi ,
During the installation of our application , we get an error of mismatch of scopes.
However, in the auth page, there is a sample installation url, which works perfectly fine.
So, in order to resolve the installation propblem ,we took the sample installation url, shortened it and put it in the Install Button URL which is present under the "manage listing" page.
This has still not solved out issue. Please suggest the right apporach , if what we are doing is incorrect.
Note : The scopes we have configured in the app, match exactly with the url we provide. So this should not be an issue.
During the installation of our application , we get an error of mismatch of scopes.
However, in the auth page, there is a sample installation url, which works perfectly fine.
So, in order to resolve the installation propblem ,we took the sample installation url, shortened it and put it in the Install Button URL which is present under the "manage listing" page.
This has still not solved out issue. Please suggest the right apporach , if what we are doing is incorrect.
Note : The scopes we have configured in the app, match exactly with the url we provide. So this should not be an issue.
Double-check the installation URL parameters that you've set in your Install Button URL. Ensure that all required parameters (such as client ID, scopes, redirect URI) are correctly included and formatted as per the platform's requirements (e.g., OAuth protocol). Test the complete installation URL directly in a browser or through a tool like Postman to ensure that it successfully initiates the installation flow without any errors or warnings related to scopes.
