I wanted to know if i can pass more data for our support. For example, can I pass {"softwareID": 3472} along with the other parameters? Will that show in softwares we connect too?
Yes! You can pass any other params to HubSpot as long as the param itself is a Contact Property in HubSpot. So if you create the property 'Software ID' you can use 'software_id' with the visitor identification API. Here is an alternative method.
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