Allowing Extra Parameters in Visitor Identification API?

[random22]

Hello there

I was just reveiwing the Visitor Identification API ( https://developers.hubspot.com/docs/api/conversation/visitor-identification ) and I see the current parameters are firstName, lastName, & email.

I wanted to know if i can pass more data for our support. For example, can I pass {"softwareID": 3472} along with the other parameters? Will that show in softwares we connect too?

[Teun]

Hi @random22 ,

Yes! You can pass any other params to HubSpot as long as the param itself is a Contact Property in HubSpot. So if you create the property 'Software ID' you can use 'software_id' with the visitor identification API.
Here is an alternative method.