I am trying to capture ON24 event registration through HubSpot form and sending the details to ON24 through a workflow. When I use personalization token in the webhook URL to send the user details, the system dosent accept the URL with values "{{". Is there any other workaround to add personalizaion tokens in the webhook URL?
Our HubSpot agency developed a module that we add to the registration page to map the HubSpot and ON24 fields and once the form is submitted on the page, the mapped field details are sent to ON24 through the ON24 seamless registration method in the backend, and upon validation, the user will get redirected to the ON24 console screen.
Very curious to know how you worked around this. Running into the same issue. We run close to 10 webinars a month, if not more at times. Trying to figure out a scalable way to run registration with Hubspot forms, but have yet to find one.
Unfortunately not! Personalisation tokens are designed to render with HubSpot content only, therefore they will not function if used within the Webhooks tool.
It may be worth noting that if you're using our Webhooks feature via Workflows, when the webhook triggers, it will post the API data for the object it triggers for. As an example, if a contact is enrolled and the webhook is triggered, the full contact API data will be POSTed to your URL - This should include any properties where the values you're attempting to use with tokens is located.
The only issue you may encounter is using the data on the server-side. You will need to have a means of extracting the data you specifically need in order to POST this to ON24.
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