I'm building an assistant chatbot to collect user information and by using openAPI I can retrieve the fields and push the data to hubspot to create a new contact, the API works where I can see the recordID of the new user that was created but the other collect fields such as name, email, phone number etc aren't being displayed on hubspot. Can I get some assistance?
Hi, @MHINDS👋 Welcome to the community. This is a tough one to troubleshoot via the community. It's likely access to the chatbot + access to your portal would be required.
What HubSpot endpoints are you using?
Can you share an example payload?
Are there any additional details you can share with our community members?
On the assistant chatbot, the user would enter their name etc, the API collects this information and uses the post method to push it to hubspot, the query was successful because a new contact was created with a recordID but the other fields are not displaying.