Adding a new contact to hubspot

[MHINDS]

I'm building an assistant chatbot to collect user information and by using openAPI I can retrieve the fields and push the data to hubspot to create a new contact, the API works where I can see the recordID of the new user that was created but the other collect fields such as name, email, phone number etc aren't being displayed on hubspot. Can I get some assistance?

[Jaycee_Lewis]

Hi, @MHINDS 👋 Welcome to the community. This is a tough one to troubleshoot via the community. It's likely access to the chatbot + access to your portal would be required. 

• What HubSpot endpoints are you using?
• Can you share an example payload?
• Are there any additional details you can share with our community members?

Thank you! — Jaycee

[MHINDS]

Hi,

• Well i'm integrating it with watsonx assistant chatbot, I have defined the scope (crm.contacts.read, crm.contacts.write).
• See attached API code

{

  "openapi": "3.0.3",

  "info": {

    "title": "HubSpot Contact Submission",

    "version": "1.0.0"

  },

  "servers": [

    {

      "url": "https://api.hubapi.com",

      "description": "HubSpot CRM API Server"

    }

  ],

  "paths": {

    "/crm/v3/objects/contacts": {

      "post": {

        "summary": "Create a new contact in HubSpot",

        "description": "This API accepts contact information from a form and submits it to HubSpot CRM",

        "requestBody": {

          "required": true,

          "content": {

            "application/json": {

              "schema": {

                "type": "object",

                "properties": {

                  "firstname": {

                    "type": "string",

                    "description": "User's first name",

                    "example": "John"

                  },

                  "lastname": {

                    "type": "string",

                    "description": "User's last name",

                    "example": "Doe"

                  },

                  "email": {

                    "type": "string",

                    "description": "User's email address",

                    "example": "johndoe@example.com"

                  },

                  "phone_number_2": {

                    "type": "string",

                    "description": "User's phone number",

                    "example": "+1234567890"

                  }

                },

                "required": ["firstname", "lastname", "email", "phone_number_2"]

              }

            }

          }

        },

        "responses": {

          "201": {

            "description": "Contact created successfully",

            "content": {

              "application/json": {

                "schema": {

                  "$ref": "#/components/schemas/ContactResponse"

                }

              }

            }

          },

          "400": {

            "description": "Invalid input, object invalid",

            "content": {

              "application/json": {

                "schema": {

                  "$ref": "#/components/schemas/Error"

                }

              }

            }

          }

        }

      }

    }

  },

  "components": {

    "schemas": {

      "ContactResponse": {

        "type": "object",

        "properties": {

          "id": {

            "type": "string",

            "description": "Unique ID of the created contact",

            "example": "123456"

          },

          "status": {

            "type": "string",

            "description": "Response status",

            "example": "success"

          }

        }

      },

      "Error": {

        "type": "object",

        "properties": {

          "code": {

            "type": "string",

            "description": "Error code",

            "example": "400"

          },

          "message": {

            "type": "string",

            "description": "Error message",

            "example": "Invalid input"

          }

        }

      }

    },

    "securitySchemes": {

      "bearerAuth": {

        "type": "http",

        "scheme": "bearer",

        "bearerFormat": "JWT"

      }

    }

  },

  "security": [

    {

      "bearerAuth": []

    }

  ],

  "x-apiKey": "*****************************************"  

}

On the assistant chatbot, the user would enter their name etc, the API collects this information and uses the post method to push it to hubspot, the query was successful because a new contact was created with a recordID but the other fields are not displaying.